Category Archives: General News

CCASH remains committed to safety and well-being of children and youth during pandemic

Hamilton, ON – With the outbreak of the COVID-19 virus, the world as we know it changed immensely and it continues to change daily. During this uncertain time, the Catholic Children’s Aid Society of Hamilton (CCASH) remains committed to continuing to provide the Hamilton community with the faith-based and holistic approach to child welfare service that it has come to expect over the last 65+ years.

Children’s Aid Societies and Indigenous Child and Family Well-Being Agencies across the province want communities to know that while some adjustments to service delivery have been made in response to the pandemic, all agencies remain open. CCASH will continue to provide service to protect the safety and well-being of children and youth while taking proactive measures to protect the welfare of staff, resource providers and volunteers.

The CCASH is mandated by the Ministry of Children, Community and Social Services to provide child protection services 24 hours a day, seven days a week. Amid the current COVID-19 pandemic, the agency continues to offer service that is child and family focused, faith informed and responsive to the varying needs of the Hamilton community. Keeping children safe at home whenever possible remains the agency’s top priority.

Working in partnership with the Ontario Association of Children’s Aid Societies and child protection agencies across the province, as well as the Hamilton Police Service and local service organizations, CCASH continues to monitor and adapt its service delivery to accommodate the ever changing environment.

“We recognize that the safety of our community is a joint responsibility and we appreciate the contributions of our staff, foster, kin parents and community partners.” says Rocco Gizzarelli, Executive Director, CCASH.

In order to minimize risk associated with COVID-19, the majority of the agency’s internal and external training, group gatherings and meetings have been cancelled until further notice, and all community groups and programs have been suspended including access visits. The agency continues to work with foster caregivers and kin families to implement alternative communications modalities to provide opportunities to maintain connection while face-to-face interaction is suspended.

During this time of isolation, there is a heightened risk of child maltreatment. If any member of the community has a concern about the safety and well-being of a child or youth under the age of 18, they should call the Society at 905-525-2012. After hours service is available outside regular office hours by calling 905-522-8053. For those who prefer service in French, please call 1-855-550-3571.

The Catholic Children’s Aid Society of Hamilton will continue to keep the community updated and informed of any service adjustments via its website at www.hamiltonccas.on.ca.

PDF of news release

Update from Parents for Children’s Mental Health (PCMH) – Hamilton

Please see below and attached for information about changes to Parents for Children’s Mental Health (PCMH) Hamilton’s meeting calendar and support offerings as a result of the novel coronavirus pandemic (Covid-19). Changes include:

  • Drop-in support meetings will now take place online. No meetings will be cancelled, however, in-person meetings will be held online until further notice.
  • Increased access to group peer support. Additional online meetings have been added. Family members will now have access to group peer support every 2 weeks.
  • Individual supports remain available by phone, text and email.

PCMH Hamilton – Special Calendar

Please share this information with families, and widely through your colleagues and networks. Individuals with clinical experience who wish to volunteer as an additional support for any upcoming meeting can email Hamilton@pcmh.ca to offer their assistance.

COVID-19: resources and information for coping

The Ontario Association of Children’s Aid Societies has compiled a list of reliable sources for information related to the COVID-19 pandemic. In addition, the organization has compiled a resource page of service organizations that may be of assistance during this time, including mental health and crisis telephone serviecs. Please bookmark this page as information is updated regularly. http://www.oacas.org/covid-19-resources/

Mental Health/Crisis Line Telephone List

Mise à jour concernant la COVID-19 (le mars 18)

À la Société d’aide à l’enfance catholique de Hamilton, la santé et la sécurité des enfants, jeunes, employés, fournisseurs de services et bénévoles demeurent notre priorité absolue et nous adoptons une approche proactive pour protéger les personnes que nous servons. Nous souhaitons faire notre devoir pour limiter la propagation de l’infection et nous assurer que nous pouvons combler les besoins de la communauté desservie.

D’abord et avant tout, nous tenons à vous assurer que nous continuerons de répondre aux signalements concernant les mauvais traitements faits aux enfants et les situations à risque. Les bureaux de la Société sont ouverts et fournissent des services.

Nous avons mis en place un plan de gestion de la pandémie et un plan de continuité des activités. Nous surveillons étroitement la situation et prenons les mesures qui s’imposent. Les directives suivantes sont en vigueur depuis le 18 mars 2020.

Des réunions ont lieu chaque jour entre les membres de la direction, les superviseurs et les équipes d’employés. Notre organisme surveille les recommandations et suit les directives des services de santé publique de Hamilton.

Nous nous concentrons sur les services essentiels et nous vous remercions de votre patience en cas de retard ou d’attente. Une grande partie de notre personnel fera du télétravail et utilisera des technologies de rencontre virtuelle afin de respecter les pratiques de distanciation sociale.

Nous avons annulé la majorité de nos séances de formation interne et externe, ainsi que les rassemblements et rencontres de groupe jusqu’à nouvel ordre.

Tous les groupes et programmes communautaires sont suspendus pour le moment. Les visites et rencontres en personne sont également annulées, mais nous avons recours à des solutions de rechange comme Skype. Les visites sans rendez-vous aux bureaux de la Société sont suspendues temporairement. Nous demandons aux membres de la collectivité de nous téléphoner pour faire un signalement ou fixer un rendez-vous.

Tous les clients feront l’objet d’un dépistage avant de rencontrer un employé. Ils devront répondre aux questions du personnel chargé de la prise en charge et des employés qui tiennent des rencontres en personne avec les clients ou des visiteurs de l’extérieur. Rappelez-vous que si vous ne vous sentez pas bien, en particulier si vous avez de la fièvre, de la toux ou des symptômes grippaux, vous ne devriez pas vous présenter à nos bureaux.

Le ministère des Services à l’enfance et des Services sociaux et communautaires nous a récemment envoyé un outil de dépistage que nous utiliserons pour déterminer le risque associé à la COVID-19 chez toutes les personnes en lien avec notre organisation.

Nous avons demandé aux employés, aux bénévoles et aux fournisseurs de services de ne pas venir à nos bureaux et de nous aviser si eux-mêmes ou une personne de leur entourage présentent des symptômes de la maladie ou si une personne vivant sous leur toit a dû se placer en quarantaine sur ordre d’un médecin.

La Société d’aide à l’enfance catholique de Hamilton s’engage à se tenir au fait des événements et à modifier ses plans afin de s’adapter à un environnement en constante évolution.

Nous vous remercions de votre compréhension durant cette période éprouvante. Nous continuerons de surveiller étroitement la situation et diffuserons des mises à jour dès que nécessaire.

Pour de plus amples renseignements sur la COVID-19, visitez régulièrement le site Web des services de santé publique de la région de Hamilton à l’adresse www.hamilton.ca/public-health/covid-19/novel-coronavirus-covid-19.

Agency Update re COVID-19 (March 18, 2020)

At the Catholic Children’s Aid Society of Hamilton the health and safety of our children, youth, staff, resource providers and volunteers remains our top priority and we are taking a proactive approach to protect those we serve. We want to do our part to limit the spread of infection and to ensure that we are able to meet the needs of the community we serve.

First, we want to reassure you that we will continue to respond to reports of concerns about the risk to and maltreatment of children and youth. The Society is open and providing service.

We have a Pandemic Plan and Business Continuity Plan in place and we are actively monitoring the situation and responding as required. Effective March 18, 2020 the following practice guidelines were put in place.

Daily meetings are being held between our leadership, supervisors and staff teams and the agency is monitoring recommendations and taking direction from Hamilton Public Health

We are focusing on providing essential services and we appreciate your patience if you experience any delays. A large portion of our staff population will begin remote working practices and implement virtual meeting technology to ensure social distancing practices are followed.

We have cancelled the majority of our internal and external training, group gatherings and meetings until further notice.

Currently, all community groups and programs are suspended. This includes access visits. Face-to-face access visits and meetings are also canceled, but we are using alternatives such as Skype. Drop-in visits at Society offices have been temporarily suspended and we ask that the community call our offices to report information or schedule an appointment to meet with us.

All clients will be screened before staff meet with them. Client screening questions will be asked at the point of intake screening and by all workers who are conducting in-person meetings with clients or external visitors. Remember that if you are feeling unwell, specifically if you have a fever, cough or flu-like symptoms, you should not come into the agency.

We have recently received a screening tool from the Ministry of Children, Community and Social Services and will be using this tool to help assess risk related to COVID-19 for all those involved with our organization.

Staff, volunteers and resources providers have been asked not to attend the office and to notify the Society if they, or any person who resides with them, have any symptoms of illness or if someone living in their household has been advised to self-isolate by a health professional.

The Catholic Children’s Aid Society of Hamilton is committed to continually monitoring and updating our plans so that we are responsive to the evolving environment.

Thank you for your continued understanding during this time. We will continue to monitor this situation closely and will provide updates as necessary.

For more information on COVID-19, we encourage you to stay informed by regularly visiting the Hamilton Region Public Health website at www.hamilton.ca/public-health/covid-19/novel-coronavirus-covid-19.

Mise à jour concernant la COVID-19

Dans le but de préserver la santé et d’assurer la sécurité de tous au sein de notre collectivité, la Catholic Children’s Aid Society de Hamilton a modifié la façon dont les services seront assurés et dont auront lieu les rencontres avec les enfants, les adolescents, les familles et les adultes dans ses bureaux.

Nos bureaux demeurent ouverts et nous continuerons de surveiller de près les dernières nouvelles concernant la pandémie de COVID-19 auprès des autorités locales, provinciales et nationales de la santé. Nous vous tiendrons informés de tout autre changement à ce sujet, le cas échéant.

Afin d’agir de manière proactive dans le cadre de notre prestation de services, nous demandons à quiconque présentant des symptômes de maladie ou ayant voyagé à l’étranger au cours des 14 derniers jours de s’abstenir de se présenter à nos bureaux. Nous vous invitons plutôt à communiquer avec le personnel désigné pour discuter de votre situation particulière. Veuillez également prendre note des points suivants :

Visites à nos bureaux sur rendez-vous seulement

Nous continuons d’accueillir les particuliers et les familles à nos bureaux, sur rendez-vous toutefois. La Société a également mis en place une procédure de contrôle à l’intention de tous les visiteurs.

Groupes communautaires, réunions, activités de groupe et programmes de jour

Les activités des groupes et des programmes communautaires tenues dans nos locaux sont suspendues jusqu’au 6 avril 2020. Les services du centre Early ON sur place sont également fermés.

Nous vous encourageons tous à suivre régulièrement l’information transmise par les autorités de la santé publique, à adopter de bonnes règles d’hygiène et de lavage des mains et à respecter les règles de distanciation sociale. Pour plus de renseignements sur la COVID-19, veuillez consulter le site Web de l’autorité de santé publique de Hamilton.

Toutes les mises à jour concernant la prestation de nos services susceptible d’avoir des répercussions sur les membres de la communauté seront diffusées sur Twitter, sur notre page Facebook page et sur notre site Web.

Si vous avez des questions, nous vous invitons à nous appeler au 905 525-2012.

 

COVID-19 Agency Update

In order to support the health and safety of all of our community members, the Catholic Children’s Aid Society of Hamilton has made changes to the delivery of some of our services and in how we are meeting with children, youth, families and adults at our office location.

Our office remains open and we continue to closely monitor our local, provincial and national public health authorities concerning the COVID-19 pandemic and will advise of any further changes as necessary.

In being proactive in our service delivery, we are requesting that anyone who has signs of illness or who has traveled internationally within the last 14 days, please refrain from attending the agency. Please contact appropriate assigned staff to discuss your situation.

In addition, please note the following:

  • Office Visits by Appointment Only
    We are currently welcoming families and individuals at our office by appointment only.  The agency has implemented a screening process for all visitors.
  • Community Groups / Meetings / Group and Drop-In Programs
    Bookings for any community groups/programs in our building have been cancelled until Monday, April 6. The Early ON Centre on-site is also closed.

We would encourage all community members to continue to follow public health information, practice good hand hygiene and social distancing. For more information on COVID-19, please visit Hamilton’s Public Health Department’s website.

All updates regarding our service operation impacting community members will be provided on our Twitter, Facebook page and website.

If you have any questions, you are encouraged to call us at 905-525-2012.

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