Business plans

Our business plan sets out operational priorities for the year, with the ultimate goal of achieving our mission and vision.

Our Current Business Plan 2018-19

PDF document in English

PDF document in French

Previous Business Plans

Business Plan 2017-18   (PDF – EN)

Business Plan 2016-17   (PDF – EN)


Reporting on our Performance


Annual Reports 

2017-2018 Annual Report to the Community (PDF – EN)

2017-2018 Rapport annuel à la communauté (PDF – FR)

2016-2017 Annual Report to the Community (PDF – EN)

2016-2017 Rapport annuel à la communauté (PDF – FR)

2015-2016 Annual Report to the Community (PDF)


Performance Indicators 

The Catholic Children’s Aid Society of Hamilton has a strong commitment to accountability and to continually improving its services through the use of data and analysis. The three core areas of child welfare work are safety, permanency and well-being and these are reflected in the five publicly reported service performance indicators.

The vast majority of the work that the Catholic Children’s Aid Society of Hamilton does is to keep children safe within their families, focusing on the best interest and well-being of the children. When a child comes into care, our work is centered on supporting the family so that the child can return home safely as soon as possible.  Through the implementation of a provincial performance measurement and management system, we have taken an important step to enhance our accountability and commitment to better outcomes for the children, youth and families we serve.

Performance Indicators Reported March 2018 (PDF)

Performance Indicators Reported March 2017 (PDF)



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